SHIPPING
OU&Me is happy to offer multiple shipping options for the convenience of our customers.
We will make every effort to deliver your package ASAP. However, additional time may be required due to peak selling season, invalid addresses, customs clearance issues and public holidays. Thank you in advance for your patience.
US CUSTOMERS
All orders process & ship within 3 business days after being placed. All Orders ship for free with standard shipping (7-14 business days transit time after order processing).
USA SHIPPING COSTS
| Delivery |
Estimated delivery time
|
Cost
|
| Standard Shipping |
7-14 business days
|
FREE
|
CANADA CUSTOMERS
All orders process & ship within 3 business days after being placed. Orders over $49 ship for free with standard shipping (7-14 business days transit time after order processing).
For Canadian orders, packages are expected to be delayed by 5-7 business days due to COVID-19 and snowstorms. We will pay close attention to the epidemic situation and weather conditions in Canada. We thank you for your understanding.
CANADA SHIPPING COSTS
| Order Total |
Estimated delivery time
|
Cost
|
| Less than $49 |
7-14 business days
|
$6.9
|
| ORDER $49+ |
7-14 business days
|
FREE
|
| LESS THAN $49 | ORDER $49+ | Estimated delivery time | |
| COUNTRY | COST | COST | SHIPPING TIME |
| Australia | $6.9 | FREE | 10-14 business days |
| Germany | $5.90 | FREE | 8-10 business days |
| UK | $5.90 | FREE | 5-8 business days |
| France | $5.90 | FREE | 6-9 business days |
| Switzerland | $12.90 | FREE | 10-13 business days |
| Norway | $12.90 | FREE | 11-14 business days |
| New Zealand | $8.90 | FREE | 10-14 business days |
| Spain | $5.90 | FREE | 8-13 business days |
| Sweden | $12.90 | FREE | 11-14 business days |
| Poland | $12.90 | FREE | 10-13 business days |
| Portugal | $12.90 | FREE | 11-14 business days |
| Belgium | $12.90 | FREE | 11-14 business days |
| Denmark | $12.90 | FREE | 11-14 business days |
| Finland | $8.90 | FREE | 11-14 business days |
| Singapore | $5.90 | FREE | 4-8 business days |
| Malaysia | $5.90 | FREE | 4-8 business days |
| Israel | $12.90 | FREE | 14-18 business days |
| Mexico | $12.90 | FREE | 10-14 business days |
| Hongkong SAR China | $5.90 | FREE | 4-6 business days |
| Japan | $12.90 | FREE | 7-11 business days |
| Russia | $12.90 | FREE | 20-30 business days |
| Italy | $5.90 | FREE | 8-13 business days |
| Austria | $8.90 | FREE | 9-12 business days |
| Saudi Arabia | $12.90 | FREE | 7-12 business days |
*Unfortunately, we cannot ship to the following countries/regions:
Åland Islands, Anguilla, Argentina, Aruba, Ascension Island, Bermuda, Bosnia & Herzegovina, British Indian Ocean Territory, British Virgin Islands, Cambodia, Caribbean Netherlands, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Colombia, Costa Rica, Curaçao, Cyprus, Estonia, Falkland Islands, Faroe Islands, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Isle of Man, Jersey, Kazakhstan, Kenya, Kosovo, Lebanon, Liechtenstein, Maldives, Martinique, Mauritius, Mayotte, Montserrat, Morocco, New Caledonia, Norfolk Island, Peru, Pitcairn Islands, Réunion, São Tomé & Príncipe, Serbia, Sint Maarten, Slovakia, Slovenia, South Africa, South Georgia & South Sandwich Islands, Spain (Santa Cruz de Tenerife, Balears, Las Palmas), St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, Svalbard & Jan Mayen, Tokelau, Tristan da Cunha, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, United States (1 of 62 states), Western Sahara
*Please note that due to the COVID-19 pandemic, shipping may take longer than estimated. If you have any questions, please give us a shout at service@ouandme.com . Our customer service team will do all they can to help you!
Please also note that it may take up to 24 hours for your tracking link to update. If you did not receive a shipping confirmation or you have any questions about your order, send us an email at service@ouandme.com.